Privacy Policy
we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you apply for or use our loan services, whether online or offline.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
Name
Date of birth
Address
Email ID
Phone number
PAN, Aadhaar number or other identity proof
Bank account details
Employment and income details
b. Financial Information:
Credit score and credit report
Loan history
Bank statements
Transaction records
c. Technical Data (for website/app users):
IP address
Browser type and version
Device identifiers
Cookies and usage data
2. How We Use Your Information
Your data is used to:
Assess loan eligibility and perform credit checks
Process and disburse loans
Comply with legal and regulatory requirements
Communicate updates, offers, and service-related messages
Improve our services and customer experience
3. Sharing of Information
We may share your information with:
Credit bureaus (e.g., CIBIL, Experian)
Regulatory bodies (e.g., RBI, SEBI, etc.)
Third-party service providers for KYC, verification, and technical support
Collection and recovery agencies (if applicable)
Partners in case of co-lending or loan aggregation
We do not sell your personal data to third parties.
4. Data Security
We use industry-standard security measures including encryption, firewalls, and secure servers to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent (subject to legal or contractual obligations)
Opt out of marketing communications
6. Data Retention
We retain your data as long as necessary for the purpose it was collected, or as required by law, typically for a minimum of 7 years after the relationship ends.
7. Cookies and Tracking
Our website/app may use cookies and similar technologies to enhance user experience, for analytics, and for advertising. You can control or disable cookies through your browser settings.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.
10. Contact Us
For questions or concerns about this Privacy Policy, or to exercise your rights, please contact